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TIDAL WAVE CLEANING SERVICES PRIVACY POLICY

HOW WE USE YOUR DATA

This website privacy policy describes how Tidal Wave Cleaning Services protects and makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

For any queries please contact our data controller jason@tidalwavecleaning.co.uk

Introduction

​We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and present timely, relevant information to them.

What data we gather

  • Your name

  • Contact information: email address / mobile phone number / any other contact information you wish to provide.

  • The City/Town in which you want to box in.

  • Demographic information, such as location, gender, and age.

  • Website usage data.

  • Your IP address, and details of which version of the web browser you used.

  • Information on how you use the site, using cookies and page tagging techniques.

  • Questions, queries, or feedback you leave if you contact us via the contact page.

How we use this data

Collecting this data helps us to understand what you are looking for from Tidal Wave Cleaning Services enabling us to deliver improved products and services.

 

Specifically, we may use data:

For our own internal records.

To improve the products and services we provide.

To contact you in response to a specific inquiry.

To contact you in response to your application to be involved in our events and provide you with more information regarding the programme.

To contact you and/or send you communication and any other things we think might be relevant to you.

 

Cookies

 

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options, or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

​We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content, and functions.

  • Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.

  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.

  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting.

  • To recognize when you return to our website. We may show your relevant content, or provide functionality you used previously.

  • Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

Where your data is stored

We store your data on secure servers within password-protected databases. All traffic to and from our websites is also encrypted.

If you have opted in to receive information, you can change your mind easily by sending an email to jason@tidalwavecleaning.co.uk

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